One voice for everything your business says

Your business has a voice.
Tono uses it everywhere.

Tono learns how you talk and what you charge, then answers your reviews and quotes your jobs, all in your voice. You approve each one by text.

SETUP IN 2 MINUTES  ·  NO APP TO INSTALL  ·  CANCEL ANYTIME

It learns you once. Then it gets to work.

Connect Tono once. It learns how you write and what you charge, then puts that voice to work, starting with these two.

Reviews

Every review, answered.

A new Google review lands. Tono writes the reply the way you would and texts it to you. Tap once, it posts.

5.0 STARS   SARAH M.  ·  GOOGLEBest plumber in town. Fixed our leak the same day I called.
Tono, in your voiceReally appreciate it, Sarah! Glad we could get you sorted same day. Call us anytime. Mike
Approve & postyou tap once, by text
See how Reviews works →
Quotes · in early access

Every job, quoted.

A lead texts asking for a price. Tono drafts the quote in your voice, at your rates, and texts it to you. Tap once, it sends.

NEW LEAD  ·  BY TEXTKitchen sink is leaking under the cabinet. Roughly what would that cost?
Tono, in your voiceHi! Sounds like the trap or a supply line. That's usually $245 out the door, parts included. Want me to swing by Thursday? Mike
Approve & sendyou tap once, by text
See how Quotes works →

One brain behind both. The list will grow. The voice stays yours.


HOW IT WORKS

10 seconds.
Review answered.

Watch the whole flow. Nothing to learn.

9:41
Monday, May 27
Tono
✅ New 5-star review from Sarah
A reply is ready: tonovoice.com/…
Tono NEW REVIEW
S
Sarah R.
Google · Just now
★★★★★
"Mike fixed our pipe at 11pm on a Sunday. Incredible."
SUGGESTED REPLY
Appreciate it Sarah. Late nights are never easy, but that's what we're here for.
Mike
Approve & post
Try another version
Tono POSTED
Posted.
You approved it.
We handled the rest.
Review arrives
Notification on your phone
Reply is ready
Tap to approve or edit
Done in seconds
Posted to Google

See it work for your business

1
We learn your voice
Answer 6 questions. Your name, your trade, your tone, your sign-off. Takes 2 minutes.
2
You get a text the moment a review lands
A ready reply in your voice, right on your phone. No app to open. No dashboard to check.
3
Reply APPROVE. Done.
Submitted in seconds. Edit it, regenerate it, or approve it as-is. You're always in control.
THE MORE YOU USE IT, THE BETTER IT SOUNDS LIKE YOU  ·  EVERY APPROVED REPLY TRAINS YOUR VOICE PROFILE

A new review comes in at 6pm on Friday.
You see it Monday. By then, three people passed.
A review lands at 6pm Friday.
You see it Monday. Three moved on.

Replying fast matters. But you're running a job, not monitoring your Google profile. Tono handles the reply the moment the review lands.

89%
of consumers expect a business to respond to its reviews
50%
are put off by generic, templated replies
Seconds
to approve a reply, right from the text message

Industry figures: BrightLocal Local Consumer Review Survey


Sounds like you wrote it.
Because it learned from you.

Same review. One reply sounds like a software company. One sounds like Mike actually typed it from his truck.

✗  GENERIC AI
"Mike fixed our pipe at 11pm on a Sunday. Incredible service."
Thank you so much for your wonderful review — we are truly thrilled to hear you had such a positive experience! Your satisfaction is our top priority — and it is exactly why we do what we do. We look forward to serving you again in the future!
✓  TONO
"Mike fixed our pipe at 11pm on a Sunday. Incredible service."
Appreciate it Sarah. 11pm on a Sunday is never fun, but that's what we're here for. Glad we could help.
Mike, Riverside Plumbing
References "11pm Sunday" specifically. 22 words. No corporate warmth. Sounds like a real person.

LEARN MORE

How does it learn my voice?
+
We start with your onboarding answers. Your name, your trade, your sign-off. But the real learning happens after that.

Every reply you approve trains the system. Each time you tap APPROVE, that reply becomes a real example for the next generation. The AI isn't guessing about your style anymore. It's copying how you actually wrote.

Every edit you make is weighted 3x. If you change something before posting, that signals a strong preference. After 20 approved replies, the system knows your patterns better than most employees would.

If you've been replying to reviews already, we can import that history on day one. Three years of real replies gives the AI an extraordinary head start.
Why not just use ChatGPT?
+
ChatGPT is built to do everything, so it knows nothing about your business until you tell it. To get a single reply you have to open it, explain who you are, and paste in the review, every time.

It doesn't know your name, your trade, your city, how you handle upset customers, what your sign-off looks like, or how long your replies usually run. The output sounds like AI wrote it, because you gave it nothing real to work with.

Tono builds a persistent profile from your actual writing. After a few weeks it knows: you write around 28 words per reply, you always sign with just your first name, you never apologize without also saying what changed, and you mention your 1-year warranty on HVAC calls.

A general assistant waits for you to prompt it, one reply at a time. Tono plugs into your reviews, drafts in your voice automatically, and gets sharper every time you approve one.
What does the SMS flow look like?
+
You get a text like this: Tono ⭐⭐⭐⭐⭐ New review from Sarah R.: "Fixed our pipe at 11pm. Incredible." Suggested reply: "Appreciate it Sarah. That's what we're here for. Glad we could help. Mike"

Reply APPROVE to publish. Reply REGENERATE for a new version. Reply EDIT: followed by your own text to post that instead.

The whole thing takes under 10 seconds. Nothing posts without your explicit approval.
What about negative reviews?
+
Negative reviews get extra care. The AI addresses the specific complaint, never offers public refunds, and always invites the customer to call offline.

Every negative review draft comes with a coaching note explaining the reasoning. So you understand exactly why it was written that way before you approve.

The goal isn't just a reply. It's a reply that future customers reading it will trust.
What does Google access mean?
+
We connect to your Google Business Profile via secure OAuth. We read your reviews. We can post replies you approve.

We never: modify your listing, change your business name, address, or hours, delete anything, or post without your explicit approval.

You can disconnect at any time from your account settings. Cancelling moves you to the Free plan and keeps your voice profile; deleting your account erases your data within 30 days.
Which businesses is this built for?
+
Tono is built for any local business where reviews matter and time is short.

Home service trades: Plumbers, HVAC techs, electricians, roofers, painters, landscapers, cleaners.

Restaurants & hospitality: Restaurants, cafes, bars, hotels, B&Bs, event venues. Reviews are your most visible marketing. Tono keeps you responding even during service hours.

It works for solo owners and small teams. If you're managing 10+ locations, contact support@tonovoice.com.

Simple. Fair. No contracts.

Start free. Pay when you're ready. Cancel anytime.

FREE
$0 /mo

Try it out free. See if it sounds like you.

  • 3 AI replies, no card needed
  • Google reviews
  • Approve via web link
  • SMS alerts
  • Voice learning history
Get started free
FOUNDER PRICING
PREMIUM
$29 /mo

Locked for your first year, then $49/mo.

Everything you need to stay on top of your reputation.

  • Up to 500 AI replies per month
  • SMS approval workflow
  • Voice learning history
  • Negative review coaching
  • One-tap posting to Google
  • Cancel anytime
Start free

No credit card to start. We're in early access, and founding members lock this $29 rate for a full year.

Sound like you.
Even when you're on the job.

You approve every message Tono drafts. Nothing goes out without your okay.

Start free